Most of us are familiar with the way we text our family and friends. Texting serves as the most common form of communication, which has now been utilized by recruitment services as well. Texting is the quickest way to set up interviews and send updates. On the other hand, texting has its own risks in the recruiting sector because it is prone to countless miscommunications varying from auto-correction to misunderstood tone. So, if you are going to hire staff or a job seeker, here are a few guidelines to assist you with your communication via text.
Make Your Hiring Plan Effective with Text Message!
Here are a few tips to consider for hiring professionals from a staffing agency. While texting a job candidate, you need to keep in mind the following aspects:
1. Be Careful with Your Opener
Text messages have a wonderfully high open rate as compared to email messages. That is why texting has become a tempting channel for recruiters. But that does not mean you can stay negligent in your take on approaching candidates. Once you have got their phone number, it is essential to crafting an interesting text message that can grab their attention like an email. Make sure to introduce yourself and share your job as quickly as possible.
2. Make the Most of Speed
Speed is the major difference between email and texting. It is assumed that it takes about two minutes to send an email, which is deceptive. In a few scenarios, it may take days or weeks for the first email to respond, after which when a conversation starts, the emails can respond more quickly. However, most of the hiring professionals from recruitment services report that using text messaging has aided them to speed up the process. So, make the most of speed and be quick to reply to texts by candidates.
3. Take Care of Business Hours
If your text makes job candidates feel like you are trying to invade their privacy, they will not consider their job search. Many candidates think it is wrong to text them outside regular business hours. If it happens, they might not take your texts seriously. If you want to enforce professionalism, prefer to do it during business hours.
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4. Have Caution While Texting
No matter how better technology you have, few candidates still do not like receiving a text from a recruiter. It is especially true with candidates over 45 years because they can find text messaging too intrusive. Though there are still 40% of candidates who consider recruiters using text as professional. So, it is better to do your research and use this powerful form of communication with caution because you would not want older candidates to get the wrong impression of your office team anyway.
5. Plan a Cool Follow-Up
Once you have successfully made initial contact, the next thing you should take care of is how to process. It is vital that you follow up on your first text in a way that candidate could easily contact you. For this, having a mobile-optimized careers website is important because few candidates prefer to go directly to the application process. If you are lacking a mobile-friendly website, you may not be able to capitalize on texting in your recruitment services.
Standards to Follow While Texting Your Recruiter!
Most of the leaders recommend job seekers not to communicate via text because it is too convenient and can invite a few misunderstandings. However, few recruiters prefer texting to schedule interviews and hire staff. In this scenario, you can start exchanging texts but with a few considerations like:
1. Avoid Initiating Contact
If you are a job seeker, the best way is to contact recruiters is to submit your job application and resume through acceptable channels. Then, you may communicate via email or phone as suggested by them. Avoid following up after an interview by text, rather wait for the recruiter’s text. However, if you get a text from a recruiter, you can send them a text in return.
2. Follow Business Standards
Once you have found out that your recruiter prefers to communicate via text, it is time to consider the language and phrasing. Before sending a text, always make sure that your message should be carefully written following business communication standards with all the correct details as required. Avoid using abbreviations, emojis, and acronyms.
3. Convey Your Message Right
It is important to keep your message as short as possible while sending a text to the recruiter. However, it does not mean that you should refrain from sharing any information that might grow the recruiter’s interest in you. Express enthusiasm and briefly mention the qualification and relevant experience. Before pressing the ‘send’ button, check that you are sending it to the right person.
4. Use a Professional Tone
Who does not want to present the best version of himself in front of employers? So, follow professionalism in your communications with a recruiter. No matter which tool you are using for communication, avoid a casual tone that you use for texting your family or friends. Remember, from job hunting to connect with the recruiter, it is all going to be a professional connection, so do not give them a chance to have a wrong impression of you.
5. Be There to Respond
Once you have sent your text, be ready to respond as and when required. Be prompt to reply if anything is asked by return text. Make sure that your message should sound professional in case the person prefers to call you back rather than text. However, if you prefer contacting by text in your job-hunting pursuit then it is better to specify ‘text messages accepted’ on your resume.